academic article

• Book Review.  The Journal of Academic Librarianship.  40:420-421. 2014
• Book Review.  The Journal of Academic Librarianship.  39:115-116. 2013
• Bringing interlibrary loan services under a single sign‐on umbrella.  Library Hi Tech / Library Hi-Tech.  31:76-86. 2013
• Meeting Our Customers’ Expectations: A Follow-Up Customer Satisfaction Survey After 10 Years of Free Document Delivery and Interlibrary Loan Services at Texas A&M University Libraries.  Journal of Interlibrary Loan Document Delivery & Electronic Reserve / Journal of Interlibrary Loan Document Delivery and Information Supply.  22:95-110. 2012
• ResDesk.  Library Hi Tech / Library Hi-Tech.  25:197-210. 2007